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TERMS OF USE
Last updated: December 11, 2024
1. Introduction
Welcome to Tees on Fire (“we,” “our,” or “us”). These Terms of Use govern your access to and use of teesonfire.com and all related services. By accessing or using our website, you agree to be bound by these terms.
2. Services Overview
Tees on Fire is a print-on-demand service that offers customized apparel and accessories. Our products are manufactured and fulfilled by Printify, our third-party fulfillment partner.
3. Ordering and Payment
3.1 Order Processing
- Orders are processed through our secure platform
- Payment is collected at the time of purchase
- We accept payments through:
- PayPal
- Stripe (credit/debit cards)
- All prices are in USD unless otherwise specified
- Applicable taxes will be calculated at checkout
3.2 Order Confirmation
- You will receive an email confirmation after placing your order
- Order confirmation does not guarantee order acceptance
- We reserve the right to refuse or cancel any order for any reason
4. Shipping and Delivery
4.1 Shipping Policy
- Products are manufactured and shipped by Printify
- Shipping times vary by product and destination
- Standard shipping typically takes 5-10 business days
- International shipping may take 2-4 weeks
- Shipping costs are calculated at checkout
4.2 Tracking
- Tracking information will be provided via email once your order ships
- Tracking updates are managed by Printify and their shipping partners
5. Returns and Refunds
5.1 Return Policy
- Items must be reported within 30 days of delivery
- We accept returns for:
- Damaged items
- Wrong items received
- Quality issues
- We do not accept returns for:
- Incorrect sizes (please check size charts carefully)
- Change of mind
- Late delivery unless guaranteed delivery time was provided
5.2 Return Process
- Contact our customer service with order number and issue
- Provide photos of damaged/defective items if applicable
- Wait for return authorization
- Follow provided instructions for return shipping
5.3 Refunds
- Approved returns will be refunded to original payment method
- Processing time: 5-10 business days after return is received
- Shipping costs are non-refundable unless error was our fault
6. Product Information
6.1 Product Descriptions
- We strive to display accurate product information
- Colors may vary slightly due to monitor settings
- Sizes may vary slightly due to manufacturing process
6.2 Availability
- All items are made to order
- Stock availability is subject to Printify’s capacity
- We reserve the right to discontinue any product
7. Intellectual Property
7.1 Our Content
- All designs, logos, and content on our website are protected by copyright
- You may not use our content without written permission
7.2 Your Use
- You may not copy, modify, or distribute our designs
- You may not use our content for commercial purposes
- You may not attempt to reverse engineer our products
8. User Conduct
You agree not to:
-
- Violate any laws or regulations
- Infringe on intellectual property rights
- Submit false or misleading information
- Interfere with website security
- Use the website for unauthorized purposes
9. Disclaimer of Warranties
- Products are provided “as is”
- We make no warranties about product quality beyond stated return policy
- We do not guarantee uninterrupted website access
10. Limitation of Liability
Our liability is limited to:
- The amount paid for the product in question
- Direct damages only
- We are not liable for indirect or consequential damages
11. Third-Party Services
11.1 Payment Processors
- PayPal and Stripe transactions are governed by their respective terms
- We do not store credit card information
11.2 Fulfillment
- Printify handles product manufacturing and shipping
- Quality control is managed by Printify
- Shipping carriers are selected by Printify
12. Communication
By using our service, you consent to receive:
- Order confirmations
- Shipping updates
- Customer service responses
- Marketing emails (optional)
13. Changes to Terms
- We may update these terms at any time
- Changes will be posted on this page
- Continued use constitutes acceptance of changes
14. Governing Law
These terms are governed by the laws of Arizona, United States.
15. Contact Information
For questions about these terms, contact us
16. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in effect.
